In a recent post on X, Sam Altman, the CEO of ChatGPT, discussed the role of artificial intelligence (AI) in the workforce. Altman emphasized that AI is better suited for automating tasks rather than replacing entire jobs. He responded to Flexport CEO Ryan Petersen, who highlighted how AI has improved efficiency in certain teams at the logistics company.
According to Petersen, thanks to Flexport's new AI-powered copilot, tasks that used to take 30 minutes can now be completed in just 20 seconds. This development has the potential to impact various tasks within the freight forwarding industry. However, the extent to which these advancements will affect jobs at Flexport remains unclear.
Altman echoed Petersen's sentiment that AI is currently most effective in enhancing productivity and performance, rather than completely eliminating jobs. He acknowledged that AI systems may eventually be able to perform today's jobs, but he expressed confidence that new and improved jobs will emerge when that happens.
Several reports support Altman's perspective on AI's impact on the workforce. McKinsey estimated that by 2030, around 12 million people will transition to different fields of work, while generative AI is expected to enhance roles across STEM, creative, business, and legal professions rather than rendering them obsolete. A report from Goldman Sachs also noted that only 7% of current US employment is likely to be substituted by AI, with the majority of jobs being complemented by AI or remaining unaffected.
While Altman's stance provides reassurance to workers concerned about job displacement, it is important to consider the potential long-term effects of AI on the labor market. As AI technology continues to advance, it is crucial for policymakers and businesses to prepare for the changing landscape and ensure that workers are equipped with the skills necessary to adapt to new job opportunities.